Shipping Policy
At Village Vegetables, we are committed to delivering fresh and high-quality vegetables to your doorstep. Below is our shipping policy to help you understand the process better.
1. Delivery Areas
We currently offer delivery services within the following areas:
We do not offer international shipping at this time.
2. Processing and Delivery Time
Order Processing: Orders placed will be processed within [5 hours] from the time of order.
Delivery Time: Delivery times vary depending on your location. Typically, you can expect your vegetables to be delivered within [12 hours or days] after your order is confirmed.
Delivery Slots: 06:AM to 12:00PM
3. Shipping Charges
Shipping charges are calculated based on the delivery location and order value. The charges will be displayed at checkout before finalizing your purchase.
4. Delivery Confirmation
Once your order is dispatched, you will receive a confirmation email and the estimated delivery time. Our delivery staff will notify you when the order is on its way.
5. Order Changes and Cancellations
Changes to Orders: No Order Changes
Cancellations:Once your order has been confirmed, cancellations are not allowed.
6. Packaging
We take great care in packaging your vegetables to ensure they arrive in fresh condition. All vegetables are carefully packed in eco-friendly packaging that ensures freshness during transit.
7. Delayed Deliveries
While we strive to deliver your order within the estimated time frame, delays may occasionally occur due to unforeseen circumstances such as weather conditions, traffic, or logistical issues. We will notify you in case of any significant delay.
8. Quality Assurance
We guarantee the freshness of our products. If you receive any damaged or subpar products, please contact us immediately, and we will issue a replacement or refund.
9. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please reach out to us within [5 hours] of receiving your order for assistance with a refund or replacement.
Contact Us
For any questions or assistance regarding shipping, feel free to contact our customer support team at:
Phone: +91 9441085061
Email: villagevegetables2025@gmail.com